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Community Health Improvement Plan (CHIP)

The Community Advisory Council (CAC) for InterCommunity Health Network CCO (IHN-CCO) is tasked with overseeing a community health assessment and adopting a Community Health Improvement Plan (CHIP). This CHIP serves as a beginning place for planning for the improvement of IHN-CCO members’ health and quality of care while effectively managing costs.

During the original assessment phase, the CAC and its local advisory committees prioritized four health impact areas and initial improvement goals. They then worked with IHN-CCO to identify strategies and activities to reach those goals. In 2016, a fifth area was added when maternal and child health were separated. The CAC continues its work in those five health impact areas today.

Community Health Improvement Plan 1014.76 KB

Introduction to Community Health Assessment & Improvement Processes

Megan Patton-Lopez, PhD, RD, Epidemiologist for the Benton County Health Department explains how organizations actually go about assessing and improving community health.



In February 2016, the Board of Directors for IHN-CCO approved an addendum to its CHIP. The addendum focuses on outcomes and indicators around these five areas: Access to healthcare, behavioral health, child health, chronic disease and maternal health.

Full Addendum 991.36 KB

Regional Health Assessment

The Regional Health Assessment (RHA) is a result of dedicated research and collaboration with community partners, agencies, leaders and local residents of Benton, Lincoln and Linn counties. The RHA looks at conditions and factors that affect people’s physical, mental and social well-being. The research conducted will act as a guide to inform decisions, prioritize health issues, and create plans and policies to improve community health in our region.

2015 Regional Health Assessment 4.18 MB

Overview of Health Impact Areas and Outcomes

Outcome 1:  Increase the percentage of members who receive appropriate care at the appropriate time and place
Outcome 2:  Increase the percentage of members who receive care communicated in a way that ensures that they can understand and be understood by their care providers, and that they are effectively engaged in their care.
Outcome 3:  Increase the percentage of members who have safe, affordable housing.

Outcome 1: Increase community awareness that behavioral health issues are normal and widely experienced.
Outcome 2: Increase the expertise of primary care providers who work with people who may have behavioral health needs in order to reduce stigma and improve access and appropriate utilization of services.
Outcome 3: Increase behavioral health screenings, services, referrals, and peer and parent support in schools and other community venues.

Outcome 1: Increase the percentage of children, and families—particularly those with identified risk factors—who are empowered in their health, who partner with their healthcare provider, and who set their goals and follow through on those goals.
Outcome 2: Decrease the rate of childhood injuries.
Outcome 3: Increase breastfeeding rates.
Outcome 4: Increase integration of behavioral health care as part of routine primary pediatric care.

Outcome 1: Increase the percentage of members who have their asthma under control.
Outcome 2: Increase the percentage of members who are physically active and/or maintain a healthy diet.
Outcome 3: Reduce the percentage of members who use and/or are exposed to tobacco.

Outcome 1: Reduce the rate of unplanned pregnancies.
Outcome 2: Increase the percentage of women of childbearing age who receive early and adequate pre‐conception and prenatal care and who connect with appropriate resources throughout their pregnancy.
Outcome 3: Increase the percentage of women, infants, and families — particularly those with identified risk factors — who access postpartum care and support.